Friday, April 29, 2011
Schmidt and Cohen predict the future...
In the Middle East, new connection technologies have been utilized to mobilize political opposition against despot leaders. Some Middle Eastern governments have been forced to become more open and accountable, such as Egypt and Tunisia. Yet, other governments have used these new tools to constrain opposition and become more closed and repressive. In countries such as Iran and Syria, social networking sites have been utilized by security forces to co-opt protest and search out dissidents. Indeed, there has been a struggle between those striving to promote what U.S. Secretary of State Hillary Clinton has called ‘the freedom to connect’ and those who view that freedom as inimical to their political survival.
Again Schmidt and Cohen correctly conclude that new technologies and networking will clash with well-founded concerns about national security. Dealing with the Wikileak’s releases has posed a particular challenge to America’s precarious balance of transparency v security. What the U.S. government considers secret has risen 75%, from 105,163 in 1996 to 183,224 in 2009, according to the U.S. Information Security Oversight Office However, instead holding “tightly to freedom and openness" as Schmidt and Cohen suggest, the U.S. will likely choose its unprecedented classifications. Meanwhile, Bradley Manning sits in isolation in a Kansas prison, awaiting trial. He face charges that could carry the death penalty for his alleged participation in the leaks.
Monday, April 25, 2011
Diplomacy reconceived...from past work...
The Obama administration has made Government 2.0 initiative a priority. There are numerous articles on the possibilities and dangers of using collaborative tools in the government, especially in sensitive areas such as security and diplomacy. Because of the increased transparency and possibility for leaks, some fear that these new policies will create security risks.
NY Times columnist Jesse Lichtenstein’s profile on State Department employees’ Alec Ross and Jared Cohen in July 2010 references three scholars who highlight the controversy in the shifts in diplomatic practice. Evgeny Morozov at Georgetown is a critic of 21st Century Statecraft diplomacy. He sees how autocratic governments can use social media tools to control and repress populations. Scholar Anne-Marie Slaughter, (was until recently) Director of Policy Planning at State, asserts that we are already in a networked world, and we must measure power through our levels of connectedness. Another scholar, Clay Shirky at New York University, articulates that, “The loss of control you fear is already in the past. You do not actually control the message, and if you believe you control the message, it merely means you no longer understand what is going on.”[1]
Two articles in the November 2010 edition of Foreign Affairs magazine further the debate. Secretary Hillary Clinton calls for an emphasis on civilian power through a redefinition of diplomacy and development. She makes a case for more coordination between the State Department and US AID in order to achieve development work that is sustainable and long-term. Her vision, announced as Civil Society 2.0 in November 2009, gives foreign service officers more responsibility to reach out to not only other governments, but also to the private sector and civil society.[2]
Google CEO Eric Schmidt and new to Google from the State Department Jared Cohen, co-authored “The Digital Disruption: Connectivity and the Diffusion of Power.” They assert that beyond the nation-state efforts of defense, diplomacy and development, the most useful tools for citizens are created by the private sector in terms of hardware and software. They reference previous debates on what is most useful in development projects, such as whether modernization approaches coming from governments are effective. They argue that while governments and the private sector will continue to be the most influential, that if these powers don’t consider civilians and NGOs, efforts at development and diplomacy will fail. They acknowledge historical debates about communications technologies and the inherent security risks and potential benefits in any new technology. They also see how technology can act as a disintermediation tool in terms of opposition groups getting their messages out. Their underlying message is that progress can only be made when all groups are taken into consideration.[3]
In the October 2010 Foreign Service magazine, Marc Grossman wrote an article called “Speaking Out: Defining the Ideal Diplomat”. He was a Foreign Service officer from 1976-2005, with his last post as Under Secretary of Political Affairs from 2001-2005. He believes that new employees must have training that includes a “respect for the history of American diplomacy, a focus on leadership and accountability, guidance on how to link policy and resources, skill at program direction, and readiness to use new media.”[4] He also spells out that “Today’s diplomats must be able to work effectively with the interagency community, as well as overseas counterparts, nongovernmental organizations and the private sector.”[5] His article reflects a larger trend present in not only government agencies, but also other agencies working on development projects. One of these trends is the increasing focus on multistakeholderism, where government agencies work with non-governmental agencies (NGOs), the private sector, and citizens to achieve their goals.[6]
[1] Lichtenstein, “Digital Diplomacy - NYTimes.com,” 4.
[2] Clinton, “Leading through Civilian Power: Redefining American Diplomacy and Development,” 15.
[3] Schmidt and Cohen, “The Digital Disruption: Connectivity and the Diffusion on Power.”
[4] Grossman, “Speaking Out: Defining the Ideal Diplomat,” 13.
[5] Ibid.
[6] Levinson, “Class Lecture I.”
Another One Bites the Dust: America.gov, We Hardly Knew You
Honestly, I am not sure how I feel about this move. On the one hand, yes, Facebook and Twitter are great ways to connect with people all over the world. Absolutely. On the other hand, I can't help but think of Malcolm Gladwell's article, "Small Change," that we read earlier this semester, which takes a skeptical view of the power of social networking sites to effect meaningful political and social change because of their non-hierarchical structure. As he says, "Facebook and the like are tools for building networks, which are the opposite, in structure and character, of hierarchies. Unlike hierarchies, with their rules and procedures, networks aren't controlled by a single central authority."
I certainly understand why State wants to utilize Facebook and Twitter more than they have, especially in terms of individual embassies' and consulates' presence. But I'm not sure they should be totally abandoning the America.gov model either. It looked more official, more like it was coming from somewhere important. And State saw that as a bad thing, I guess. This despite the fact that Secretary Clinton, in the article we read last week, said that "public diplomacy must start at the top." While the directives to use social media do come from that top, I still think the United States needs a central Web site where all of its current information about public diplomacy initiatives is in one place. And I fear that all this jumping on the Facebook and Twitter bandwagon could ultimately have underwhelming results. The "weak ties" that these networks engender, while they may increase "resilience and adaptability," may not be as effective in the long run as more structured platforms like a formal Web site. It's a toss-up, though. Since I can't look at the Web site anymore, I can't say whether it was attractive, well-organized, or full of worthwhile content. If not, then maybe moving to Facebook and Twitter exclusively wasn't a totally bad idea--but why not try to revamp the Web site instead of abandoning the format entirely? This example shows how much work still needs to be done to make real strides in America's public diplomacy strategy.
It's All About the Strategy!
Zahara asks if US public diplomacy should focus on telling its story or building relationships. Is this even a real question? There are plenty of stories to tell, from wiping out the Native Americans to the War in Iraq –most of which would probably not help us create trusting relationships with the countries of the world. How to build relationships should be the focus of US PD efforts; however, in order to do this we must gain more credibility from foreign audiences and show that we actually want to help someone other than ourselves. The PD focus of countries such as China and Cuba is on developmental, medical and educational aid in developing countries; and while the US is the number one country that gives humanitarian aid, these efforts are not as efficient and publicized. In my opinion, US PD should focus more on listening to the issues of other countries and responding with action.
Zahara argues however, that even with a basis on relationship building, strategies would still be ineffective as a result of not fully understanding “the overarching strategy or grand strategy that conditions both strategy and tactics” (157). More professionals in the field of communication should be included in policy decision making so that this idea of grand strategy is not overlooked. Botan outlines four grand strategies: the intransigent, resistant, cooperative and integrative (157-159). I find this idea very interesting and useful, and like Zahara, agree that implementing any of these strategies is still pointless if the environment hasn’t been analyzed to gauge which strategy can be most effective. One would think that the importance of having a strategy would be the first step to implementing pd to foreign audiences, however it would appear that this has not been the case. While US PD reports that two way communication and listening are what is most important, communications theory is not truly being analyzed or implemented to reach these goals.
In order to do more than just ‘tell our story,’ the US government must recognize the importance of cross-cultural and communications research to include in PD efforts and implement them with a clear strategy in mind. It is hard to estimate the result of a PD initiative; however, the US is capable of doing a much better job gaining credibility by first taking these steps.
Source:
R.S. Zahara “Grand Strategy: From Battles to Bridges” in Battles to Bridges: US Strategic Communication and Public Diplomacy after 9/11 (2010)
Thursday, April 21, 2011
Does US Smart Power Exists
I was very inspired reading after Hilary Rodham Clintons Leading Through Civilian Power Subtitle: Redefining American Diplomacy and Development. Clinton talked about the “smart power” approach, which is needed to help solve global problems and for the US to find a balance between hard and soft power.
Clinton states, “We must not only rebuild—but also rethink, reform, and recalibrate.” This notion I believe is vital! I think the US, as well as other nations, have very big problems with change. Just like people, governments get in the habits of certain ways to do things and have tribulations to co-evolve with the developments of the time. The world is changing, relationships are changing, problems are changing…. So the US must change their means of diplomacy and development. We do see the US doing this, but not at a fast enough pace.
This is not to say that the US cannot still use traditional forms of diplomacy which Clinton notes will remain critical to advance the US agenda; but like Clinton affirms, “it is not enough.” I agree that people must work together, and engagement must go beyond just governments; we must also leverage power by creating connections. Everything that Clinton is saying I agree with, so is she following through? Are these changes being made?
One of her points that hit very close to home was the notion that “although the world’s problems are vast, the United States’ resources are not.” The US must take advantage of creating partnerships. However, this seems to be very hard for the US. For example, with the current partnership of nations involved in helping rebel forces in Libya, the US continues to be bombarded that they are not doing enough, that they have the power to take the lead, so why are they not taking it?
Monday, April 18, 2011
Playing Follow the Leader
Tadashi Ogawa's chapter on the Origin and Development of Japan's Public Diplomacy highlights several aspects of Japanese public diplomacy which I noticed were mirrored by some of Korea's recent initiatives. In 2004, Japan's Ministry of Foreign Affairs (MOFA) was reformed to include culture more strategically as a public diplomacy resource. This led to the incorporation of public relations and cultural exchange into a newly established Public Diplomacy Department (PDD). Similarly, Korea established the Presidential Council on Nation Branding (PCNB) in January 2009. It also takes a public relations market approach to improving Korea's image, and has focused on advancing policies aimed at promoting the country’s culture and history worldwide.
Ogawa points out that a weakness of the Japanese approach is that there is no inter-ministerial coordination system within the Japanese government to discuss overall public diplomacy strategies or advise on resource allocation, performance, management, and evaluation. Korea has the same problem of a lack of cohesion around its PD efforts which have resulted in weak branding campaigns that have fallen flat.
A more successful aspect of Japanese strategy that Korea is trying to recreate is leveraging the success of pop-culture abroad. Similar to the J-Pop phenomenon, K-Pop first took off as a market phenomenon where cultural products gained popularity with global consumers. Recognizing the potential to wield soft power from the K-wave, (aka Hallyu), as Japan did with the J-wave, the Korean government has started subsidizing firms that promote Korean culture abroad, and allocating funding for production of new cultural and media products. In Japan part of the mass appeal of cultural products can be attributed to the "odorless" nature of exports like anime and manga, which Allison describes in Attractions of the J Wave. To quell animosity and perceptions of cultural hegemony in neighboring Asian countries, Korea has adopted a similar strategy for its pop-culture productions, favoring a more pan-Asian image.
2002 was a year where Japan and Korea united their PD efforts directed at the world as well as each other. They co-hosted the FIFA World Cup, and the Presidents agreed to designate 2002 as the Year of Japan-ROK National Exchange and to promote exchange in fields such as culture, sports, youth, regional exchange, and tourism. Ogawa notes how the Japanese perception of Korea was dramatically improved and, going forward relations between the two have been stable, thanks in large part to numerous people-to-people exchanges.
Japan: Four points
Reading the article by Tadashi Ogawa on the history of Japan’s PD made me wonder if it is better to have PD programs and structures more loosely organized. He looks at how after WWII, Japan’s PD was based on the British model, where the different actors involved in creating and running programs did not have a centralized organizing body. It made me think that while I think it is good to not duplicate efforts, maybe overlaps can be positive, as long as the different organizers don’t feel threatened when those overlaps occur and can instead build off of each other. Also, sometimes smaller efforts that don’t have to go through chains of command can be more effective and connected to specific locations.
Point two: My Japan unit in 4th grade
My elementary school in NH (not a bastion of diversity) had a country or focus for each grade to study (Russia in 3rd, Medieval Europe in 5th). In 4th grade we had an elaborate Japanese festival, where each of us learned cultural and artistic skills that we then shared. I was in charge of an origami table, and then ran a tea ceremony. Other kids learned flower arranging (one of our classmates was Japanese and his mother came in to help teach us). We learned some words in Japanese and other parts of Japan’s history. I am wondering now if this program was part of the program in the 1980s by the Department of Cultural Exchange to promote more cultural exchange. It certainly made an impression on me at age 9 and made me want to go there.
Point three: Odorlessness
We have talked about how the success of Japanese anime is due in part to it not being traceable back to its country/culture of origin. The class discussion brought up that if a product is odorless, than how can it be used as a PD program? But, if the point is to take the Cull approach to a PD where the origin of a program no longer matters, than maybe odorlessness is in fact key to PD. Because then the message may get through without needing the messanger as the focus.
Point four: PD as reciprocity
I was intrigued to learn about how Japan has had PD programs which are also about educating Japanese people about other Asian cultures. Perhaps the US could learn from this. We could certainly use a bit more education internally about “otherness”. The history of why PD in the US is separated from domestic programs made some sense when the government and media were able to gatekeep information. But with the international flows of media, it would make more sense for the US to embrace PD as not about messaging differently to domestic and overseas audiences. Instead, what if the US were to also think about the reciprocity of internal PD as a way to build bridges? It seems like in Japan, this approach has helped to educate Japanese people about other cultures, and created ties between people from Japan and other countries.
Saturday, April 16, 2011
Pop Culture PD
When you’re a country with great food, creative fashion, the newest technology, popular product brands, and anime… how do you focus public diplomacy efforts?? Do you focus them on these cultural and popular aspects at all? With so many possible angles, how does the Japan Foundation and Ministry of Foreign Affairs decide which ones to take? While clout has definitely been attained through the popularity of Japanese fashion and pop culture, I do not agree that pd efforts should be focused on these aspects of their culture.
Upon hearing the word Japan, I’d think that they’d feel better knowing that people’s first thoughts are of economic and technological success, not Pokemon and Hello Kitty. Then again, with such an interesting pop culture that caters to people of all ages, it is almost as if they have a step up on the rest of the world. Foreign audiences are almost conditioned to like and be interested in Japan if they grew up watching anime, reading comics or taking karate classes. Having put it in that perspective, perhaps it is not a bad thing to have a plethora of ways to gain soft power via cultural exportation.
Moreover, it may be that these cultural aspects translate into place branding moreso than public diplomacy. If pop culture gets people interested in your country and wanting to learn more about it, that doesn’t directly transform into solidarity or soft power. And again the burning question becomes, ‘well, what really is pd then?’…. perhaps the world will never know…
Friday, April 15, 2011
Can Popular Culture Overcome Old Animosities?
I think it is extremely interesting that Japan jumped on the bandwagon of using the value of their popular culture as a tool for their foreign policy. They believe that the impact of their culture is shaping their regions cultural markets, but I still question how much of an impact it actually has in their influence over the region and the rest of the world just like Nissim Kadosh Otmazgin in Contesting soft power: Japanese popular culture in East and Southeast Asia.
Even though “the export of Japan’s consumer goods has been swiftly changing the country’s image overseas in the last two decades, manifesting the country’s economic might,” I agree with Otmazgin that soft power does have limitations (78, 77). I think soft power using cultural products has a limit and depends on the audience being targeted.
Im curious if Japans cultural products can ever overcome the old animosities of Japans Wartime conduct in East Asia. For example, China and Japan have had many different historical encounters. One can look at all the issues that arise with the war crimes by the Japanese in Nangin in 1937 which some note as the “Forgotten Holocaust of World War II,” and that the Japanese government continues to deny its part in the massacre. Can cultural products/culture overcome these issues? I think the cultural products can make a difference but they also must be joined by other public diplomacy efforts. I don’t think popular culture alone can help foreign policy/relations between places like Japan and China. It can be a part of it, but it can be the only means.
Thursday, April 14, 2011
"Nuclear Samurai"
In the wake of the Japanese earthquake, tsunami and nuclear crisis the repetitive message resounding in the news has been the incredibly stoic response of its citizens. The BBC, Reuters, the National Post for example have applauded the Japanese people’s “sense of duty, the bravery and endurance”. While the world has watched Japan struggle with containing these three successive disasters, many references has been made to Japanese history of stoicism, including samurai and agrarian communal lifestyles.
In the readings for this week, specific mention is made to East Asian resentment towards Japanese history. The legacy of the Second World War, historical animosity, and political rivalries has led to a distrust of Japan in East Asia. Thus, Japan has had to try to transcend these obstacles in its attempts to export its culture abroad. However, the horrors that Japan has recently been forced to endure, has led to a myriad of positive media stories about the strength and honor of Japanese culture, which Japan could use to its advantage.
These tragedies have depicted the Japanese “stoicism” in a positive light, as opposed to the well know kamikaze pilots of WWII for example. Likewise, the historical slate may be wiped cleaner by focusing on Japan’s response to this nuclear crisis, as opposed to the causes of Japan’s last nuclear disaster. These stories overcome the tint of self serving, traditional, public relations strategies, and are perpetuated by foreign new agencies abroad. The tragedies that have befallen Japan are horrific, but the gold lining could be the reframing of Japanese stoicism, in terms of endurance and humility, as opposed to arrogance and imperialism. We have watch and empathized with Japan’s struggles, and we just may never view Japan the same.
Joseph Nye on China: Straight from the horse’s mouth…
I don’t know about you, but I find that learning can sometimes be much easier when a teacher simply presents me with their theory, as opposed to reading their theory independently. That’s why I was happily surprised to find Joseph Nye’s lecture on Global Power Shifts on Ted.com. In this brief lecture Nye, not only sets out his theory on oft power in the 21st century, he also addresses the “raise of China.” Nye acknowledges two new shifts in power: (1) what he calls the “resifting of Power from West to East” and (2) power shifting from State to Non-State actors (the new free flow of information allows for the dissemination of many messages, thus the state’s power is largely diffused.
Nye defines power as the ability to affect others to get the outcome that you want, which can be accomplished through the stick (through threats/coercion), the carrot (incentives), and soft power (getting others to want what you want). Meaning, the new power, isn’t whose army wins, but whose story wins. Which is all things we have discussed in class, but helpful to hear directly from the designer.
Regarding the “rise of china and decline of the US,” Nye warns that focusing on solely economic power, doesn’t say anything about China’s soft power. Similar to what we read in Soft Power in Chinese Discourse, Nye also asserts that China’s soft power strategies has not been effective with its neighbors, who remain largely hostile, and prefer America’s soft power. In reading Soft Power in Chinese Discourse, I get the impression that China’s failings in Soft Power stem, at least in part, from their emphasis on “culture being the main source of soft power.”
Nye closes by asserting that soft power will be even more important in this century as our increasingly connected world will require compromise. As opposed to simply exporting the value of their cultures, States need to combine both hard and soft power, into strategies of smart power, which Nye defined as win-win strategies. China has stronger soft power in Latin American and Africa, where it has invested in mutually beneficial strategies, and this will be the winning power strategy of the 21 century.
Monday, April 11, 2011
China and soft power
In reading Yiwei Wang’s 2008 article, “Public Diplomacy and the Rise of Chinese Soft Power”, there are several important points that highlight why maybe China is not achieving its PD goals. Wang looks at how some of the ways words and concepts are translated create misunderstanding. For example, he points out that in China, external and internal propaganda are not seen as separate. In addition, propaganda as a concept doesn’t have the same negative implications as it does for a US audience. However, I think that having any kind of targeting messaging, whether internal or external suffers credibility as most will be able discern unbalanced presentations of information.
Another important point in his article is that “traditional Chinese diplomacy emphasizes high politics and neglects grassroots politics.”(p. 260). With all the shifts in terms of governance structures, this weakens the ability of China to reach the publics it may need to communicate with in order to achieve its objectives.
In his discussion on the meaning of power in China, he distinguishes the Chinese meaning of power as related more to morality, in contrast to what he says power means in the west where the power subject controls the power subject. He articulates that in China, power come from morality, which stems from nature. However, in terms of PD, a lot of people in the West don’t see China’s power as based in morality. For example, many people in the US look at Chinese policy in Tibet as oppressive. Again, actions speak more than words.
So, while Li points out that China’s philosophy is about relativity and diversity, these philosophies don’t come through when Nobel Peace Prize winners are in jail and the internet is censored.
Sunday, April 10, 2011
China's Soft Power Initiative in the Developing World
The trend as of late seems to be that American’s are scared of the rise of China as an economic force to be reckoned with. According to Esther Pan, “US and European soft-power efforts are focused on democracy promotion and encouraging good governance abroad, while China’s engagement involves lucrative trade and energy deals and produces tangible results like newly-built roads, hospitals and schools.” Like other countries that are isolated from full participation in the Western world, Cuba for example, China focuses its public diplomacy efforts on developing nations in an attempt to gain the hearts and minds of populations that not unlike themselves are struggling to gain a place of prominence in a Western dominated world. In Africa, China has implemented a variety of programs in an effort to create solidarity and gain soft power. According to CFR senior fellow for Africa policy studies, Princeton Lyman, this soft-power engagement in Africa includes the following:
-professing solidarity with Africa in international forums on trade and human rights issues
-forgiving more that $1 billion in debt from African countries
-training more than 100,000 Africans in Chinese universities and military institutions
-Sending more than 900 doctors to work across Africa; and
-making major investments in infrastructure, agriculture, and energy
Apparently China isn’t just talking about relationships, they are actively working to create them. By getting their hands dirty and providing the actual needs of the African people, they are much more likely to gain soft power and positive public opinion than let’s say, US initiatives focusing on democracy and regime change, etc. African leaders are beginning to intensify their relations with China, seeing that the country has been able to grow economically without changing its government. As China’s soft-power increases throughout the developing world however, the country still faces many internal issues that must be addressed before it can truly be seen as a player on the field for international domination.
Source: Esther Pan, “China’s Soft Power Initiative,” Council on Foreign Affairs. http://www.cfr.org/china/chinas-soft-power-initiative/p10715#p7
Friday, April 8, 2011
Is Chinese Aid a form of Soft Power?
There is no question over Chinas embracing of public diplomacy and soft power specifically. As a rapidly developing country, they are resource dependent and their image and then relationship with other countries is extremely important.
Therefore, I’m curious if aid can be considered a source soft power. Rising donor China interrupted the Wests’ game plan in the developing world. China has engaged not only within Asia but has sought after Africa as well as Latin America. China became a new alternative for developing countries instead of always turning to the west.
Chinas opening of its doors and economic rise lead them to be the worlds second-largest economy, has allowed for China to interact within the developing world and challenge so called “donor actions”. China has become a new source of finance in developing countries especially those in Africa.
And just like any other donor nations, Chinas engagement in Africa and other developing countries has been condemned by some and looked up to by others. Leaders of developing nations like those in Africa were almost uniformly positive about the benefits of Chinas embrace. For example, the Zambian President has noted that the Chinese government has brought a lot of development to their countries. Chinese aid and economic cooperation programs emphasized mutual benefit.
In my opinion, aid does seem like a form of soft power. One of the problems noted by Yiwei Wang in Public Diplomacy and the Rise of Chinese Soft Power, is that Chinese culture is too specific to be understood correctly by foreigners , hence aid (money) could be argued to be understood by all(258). Thoughts??
Monday, April 4, 2011
Place branding and control vs management
It’s the way we dress, our hairstyles, language(s) we use, our body language, our daily choices, how we treat other people, the vision we have for ourselves. How does this get projected into the creation of national images and national brands? All organizations and nations are made up of individuals contending with identity and image challenges, which go into the daily tasks and decision-making processes we do/make as individuals and groups. I think that part of this process is realizing that we can’t control people’s perceptions of ourselves. I think manage is a better way to conceptualize it.
In his chapter on place branding, van Ham argues that branding "is not only about 'selling' products, services, ideas and foreign policies, it is not only about gaining market share and attention, it is also all about managing identity, loyalty, and reputation." (van Ham, p. 141).
Anholt, in “The Importance of National Reputation”, argues that national reputations are fairly stable. He also says that “National reputation truly cannot be constructed; it can only be earned.” (Anholt, p. 34)
So while we may try to manage reputations (national, corporate, individual), construction is not enough. There has to be a foundation for the construction that is based on reality of actions, product quality, and personability.
Anholt outlines his “competitive identity” concept, which includes components for creating influence-- brands, tourism, people, policy, investment and culture. This brings me to the point discussed in class, where place branding and Public Diplomacy can be different, overlap, join each other, or be treated in the same way- depending on how they are defined. Our guest speaker, Efe believes that place branding is the creation of meaning, and public diplomacy is just a communication tool.
But I don’t see such a distinct separation between creation of meaning and communication. Maybe he meant the thought that goes behind the management of place branding as where the meaning is created and then that the PD is the actual implementation to strive toward that image. As discussed, even if you don’t put effort into creating your image, you will have an image. Maybe it means there is a shift from policy as the driving force behind PD toward a broader goals of an essence or idea inherent in a place branding conceptualization that is bigger than policy goals.
My takeaways
1.distinctions between place branding and PD are contextual and therefore in scholarship and conversation, definitions have to be outlined for common ground/understanding to occur.
2. management is more realistic than control because you can not control how an audience will receive your message.
Can a Stained Reputation be Dry-Cleaned?
So, to the question of whether a country's stained reputation could be "dry-cleaned," that is washed away clean again by PR tactics, Anholt would say no. He sees a country's reputation as fixed; something that cannot be constructed and can only be earned. He even quotes Socrates to make the point that brand and image are no more than a reflection of reality:
"The way to achieve a better reputation is to endeavour to be what you desire to appear"While I agree that a positive image is often the result of a person or country's positive attributes speaking for themselves, I am less skeptical of nation-branding than Anholt, and do think there is a place for it in shaping public perception. No, a reputation cannot be constructed or fabricated, the qualities to be touted must actually exist. However, countries, like people, are subject to misperception, misinterpretation, and obscurity. This is where I think nation-branding fits in. Assuming brand is reputation, then I see nation-branding as the attempt to redefine the brand, according to those qualities and accomplishments for which the country wants to be known. In a case of semantics, Anholt makes the same point, but prefers describe it as managing "competitive identity." In this framework, public diplomacy then would be the act of accelerating global awareness of the nation-brand through communications.
Place Branding or Tourism?
As made clear by Efe Sevin, our guest speaker in class this week, place branding is distinct from public diplomacy. However, is it any different from tourism?? If place branding deals with the image and reputation of a given place is this not just the work of a country’s Ministry of Tourism or like institution? If consulting customers are most likely to be small cities and chambers of commerce, it would seem to me that place branding is about giving a particular location meaning –creating the perception that this is a place that you should want to visit. In this case, what is it good for?
Public diplomacy is about creating relationships between governments and/or foreign audiences; therefore creating solidarity and gaining trust and worldwide support. Place branding seems to be more geared to the commerce of a location- a way to advertise so that the locale gets more visitors and in turn more money through fresh waves of tourism and spending. Perhaps branding is more significant for tourism and investment than necessarily a competition for hearts and minds. Foreign audiences may enjoy traveling to your country and enjoying the sites and foods; but if they don’t agree with the policies and actions being taken by the government, there is still plenty of room for discontent with the country. Simon Anholt notes that place branding only happens when the infrastructure of a country is changed… perhaps this is the missing link that is necessary for making place branding more than an effort to boost tourism.
A (Wine) Drop in the Bucket for Moldova's Nation Branding
This small-scale project got me thinking about how branding, and more specifically ideas of nation branding, can be used in a development context, and how it related to our discussion of Simon Anholt's work on place branding last week. As Anholt states in his introduction, "...the reputations of countries are analogous to the brand images of companies and products, and are equally critical to the progress and prosperity of those countries..." While Moldova has a long way to go in terms of basics to stability, like a market economy, consistent rule of law, and infrastructure improvements, I think this project--as seemingly insignificant as it may seem at first glance--is a very good first step to establishing itself as a nation that is capable of doing successful nation branding in the future. It creates attention and interest about Moldova--which wants eventually to join the EU--in the UK and Germany, both countries with vast public diplomacy and branding strategy experience, to Moldova's potential--as an eventual tourist destination for wine connoisseurs, for example, or as a viable import-export partner. Chemonics' role in facilitating this partnership should not be overlooked either--it goes back to our discussion last week of the need for more public-private collaboration on the path to successful public diplomacy. In short, this small project is a great example of how nation branding and development can go hand in hand, especially in a strategically important region like Europe.
Sunday, April 3, 2011
U.S. and the Libyan public:
Simon Anholt’s “The Importance of National Reputation” asserts that “the days of diplomacy as a means just of delivering narrow national self-interest are gone.” In today’s world the public has become a vital player in international policy. Nowhere is this shift in power from the elites to the public more clearly seen, than in the Middle East today.
Recently leaked documents have provided a unique insight into how the U.S. government utilized diplomacy and what when knew about the Middle Eastern countries which are now enflamed with uprisings. The American embassy in Libya was reopened in 2004. Yet, the Government of Libya sought to prevent U.S. embassy workers from traveling in-country and engaging with Libyans. The Libyan government “actively enforced” new strictures to prevent diplomats from traveling outside Tripoli. And diplomat’s attempts to engage with the Libyan minority communities were condemned as "unacceptable interference" in Libya's domestic affairs.
The Libyan government justified the measures on security grounds; however, it appeared to be largely motivated by a desire to circumscribe reporting on internal political issues and to specifically target U.S. diplomats. Given that the regime's other recent measures on sensitive bilateral issues appeared to have been authored at the highest levels of the Libyan government, embassy workers concluded that engagement by senior officials in Washington with their governmental interlocutors would be necessary to mitigate the constraints on their ability to conduct in-country travel and engagement with Libyan.
Despite comments by senior Libyan officials attesting to the desire for broader and deeper ties with the U.S., significant elements of the regime, particularly within the security apparatus, remained deeply skeptical of U.S.-Libya bilateral re-engagement in general, and of embassy workers’ travel and outreach in particular. Not much has been released about the Libyan government, as it maintained an expansive definition of "unacceptable interference" in its domestic affairs. Security organizations regard any effort to engage with Libyans and to report on domestic issues as dangerously subversive, reflecting the regime's overweening focus on pre-empting any potential challenge to its authority, particularly from U.S. diplomats.
It appears that the U.S. government is aware of the need to engage both small groups of particularly influential individuals as well as the general public. However, our government’s ability to reach out to the public and work with them to develop and implement international policy solutions is dependent to a large amount on what that government allows.
Saturday, April 2, 2011
Anholt: Genius or Phony
Even though there are many proponents of nation branding , there are also those that are in opposition of this growing trend. Even Simon Anholt, who coined the phrase “nation branding” does not like the impact of the term. Anholt states is his newest book, Places: Identity, Image and Reputation, “there is no such thing as ‘nation branding.’”[1] He does not like how branding has been used to make people think of superficial marketing tips. Even though he notes that places continually compete with each other in the global market place and that nations do have brands, just like they have reputations, Anholt states, “those reputations are every bit as important to their progress and prosperity in the modern world as brand images are to corporations and their products.”[2]
In Public Diplomacy: Place Branding Week, Anholt also notes how hard it can be to not conform to the national stereotype(32). Simon Anholt asserts that there is evidence to suggest that “there is no detectable correlation between changes in national image and expenditure on ‘national branding campaigns.”[3] Nation branding campaigns are also effective in creating awareness to a target audience; yet the power to alter another’s opinion and their behavior about a country is very different.[4] All around the world marketing campaigns are sold to governments or leading bodies of countries, cities, regions, and other destinations, and according to Anholt, “billions of dollars of public money are spent producing them and placing them in the media, where they disappear without a trace.” [5] Anholt concludes that he believes that nation branding is the problem, not the solution.
Just like Efe Sevin noted in our Class, I find Anholt confusing and contradicting. He seems to be afraid to make specific claims and state specific definitions, and instead keeps everything very broad. Sevin notes how Anholt believes that place branding only works through the changing of the actual nation structure and that in his eyes, the nations brand is what would be remembered if, say, it dissolved. I’m still pondering that opinion and at this point don’t know whether I agree or disagree. What do you all think?
[1] Simon Anholt. Places: Identity, Image and Reputation. New York: Pelgrave Macmillan, 2010. 1
[2] Simon Anholt. Places: Identity, Image and Reputation. 2
[3] Simon Anholt. Places: Identity, Image and Reputation. 2
[4] Simon Anholt. Places: Identity, Image and Reputation. 3
[5] Simon Anholt. Places: Identity, Image and Reputation. 3
Monday, March 28, 2011
Me, a Diplomat. You, a Diplomat. Facebook, a Diplomat?
I have a difficult time answering this question, but I can reflect on the more specific issue of how new social media in particular is affecting diplomacy. By using the internet we each individually project things that potentially affect our country's image, and in addressing this, I can't help but consider the way certain sites in particular play a role. For me personally, Facebook has become an integral part of my day for socializing and leisure, but also for official correspondence and connections to academic and business resources. Almost every company, agency, business, and even government office has a presence on the site.
Tim Wu's article asks the question “Does facebook have a foreign policy?” While I was expecting the article to discuss how Facebook's user-generated content have framed a new set of actions that affect diplomacy, it actually focuses on Facebook's policies on censorship and privacy settings. Wu notes that on the heels of Yahoo in Europe and Google in China, the way in which Facebook proceeds as it enters foreign markets will define its position on these issues. However the article focuses too much on the whether Facebook will succeed as a business in hostile oversees markets. On the actual topic of foreign policy, I think it would have been much more a propos for the article to discuss how Facebook privacy policies and other standards represent a Western or even American value system and the implications of Facebook, as an American company, gaining popularity worldwide.
new PD- expansion on older post
I have to comment on my open source blog I wrote back in February because after reading Ali Fisher’s article, “Music for the Jilted Generation: Open-Source Public Diplomacy”, I feel that I should tie in my ideas to his article.
Fisher calls for using open source philosophy as a framework for PD. Obviously I agree with this, as it was the topic of my posting on February 24th, 2011.
His article highlights four aspects of open source philosophy as a framework for PD. I am using his framework for a paper looking at some new programs at the State Department and how they fit into this structure. The four attributes he pulls out of the open source approach are: Direct involvement (users as co-developers), resonance (peers no outsiders), history (don’t reinvent the code) and transparency (share your work, make it available), and interest (involve enthusiasts at the planning stage and let their interest be a relevance test). All four of these categories have some overlap, but are essential to a new PD approach based on ideas instead of image.
I find it interesting that a lot of these ideas about a “new” PD echo literature in the development communication literature, where new development work moves away from the modernization top-down paradigm into emphasizing participation and collaboration from the communities where programs are in place. The effect seems to be a more sustainable approach, where if communities can take ownership of an initiative, that they will then be more likely to continue it.
Fisher’s article looks at how development should be done in an open and based on the community that it hopes to serve and its needs. He also emphasizes that in this form of PD that other people will “advocate your needs (not because they are yours, but because they are also their ideas.” (p. 13) This seems to be central to achieving effective PD. If you try to push ideas out onto people, they are not going to take those ideas in unless they are in line with their own ideas and needs. While this seems obvious as I write it, the actual PD programs and policy actions of the US have not seemed to take this into account. (Bush era pushing out of US agenda in the Middle East for example).
All of these ideas also relate to Cull’s article “Lessons from the Past”, where he looks at how the “new” PD in the UK emphasized ideas rather than ownership.
It is lovely to think of how people can share ideas and build networks of trust in which they feel inspired to share because of how efforts are multiplied. I hope that this kind of attitude can be fostered and grown in not only the structures of PD programs, but also in the minds of politicians and policy decision makers.
Comment on what caught Liza's eye this week:
U.S. Department of State: “Trafficking is now considered the third largest source of profits for organized crime, behind only drugs and weapons, generating billions of dollars annually” (Department of State).
United Nations: “The reality is that human trafficking is a huge global problem. It is the third largest criminal activity in the world after armaments and drugs” (United Nations).
Checking the facts: The assertion that human trafficking is “the third largest” source of profits for organized crime, behind only drugs and weapons is an unfounded declaration thrown around and perpetuated by a variety of sources. A declaration of fact from the U.S. State Department and United Nations obviously carry weight, which likely goes a long way in explaining how this belief has been carried on. However, the foundation for this notion is not substantiated in either of these documents. Both the State Department and the United Nations documents offer no citations for this statistic.
The earliest reference I could find to support these statements goes back at least ten years to Assistant Secretary for Democracy, Human Rights and Labor, Harold Koh (in the State Department’s Country Reports on Human Rights Practices for 1999) and Senator Sam Brownback (Republican-Kansas)(Story Repeated). Yet again, no substantiating information is provided for this contention in either of these public statements.
The lack of a reliable foundation for claims regarding human trafficking and organized crime has resulted in even more groundless and erroneous statements. The Harvard Journal of Law & Gender has gone even beyond claiming that ‘human trafficking’ is the third largest criminal enterprise, making a grand intellectual leap to assert that the “illegal sex industry” specifically is the third largest organized criminal activity. Similarly, assertions that the “trafficking of women and children” are the “third most lucrative” endeavor for organized crime have also been made. Other sources have even gone so far as to make speculative declares that human trafficking has overtaken arms trafficking, to become the second largest source of profits for organized crime.
Human trafficking is an important yet complicated issue, which requires more than blanketed unsubstantiated statements that obscure the reality of the situation. In this instance even credible sources have repeated a baseless claim, which illustrates the dangers of individual diplomacy in a globalize world; from the comments of Brownback to the statements of the State Department and the United Nations.
If anyone can find substantiating information for these comments I would be happy and amazed.
Sunday, March 27, 2011
TPD and Conflict Resolution
As diplomacy becomes increasingly popular, especially with the Obama administration, practitioners verify that they hold the ability to better the reputation of the Western world. But according to Copeland, traditional diplomacy is not enough to tackle the challenges produced by globalization as the relevance of governments diminish from the center stage. Transformational public diplomacy on the other hand, should be understood and utilized globally in order to foster an appropriate environment for effective diplomatic performance in our globalizing society.
Copeland views globalization quite pessimistically, noting that it weakens governments, leads to state failure and is only instrumental to those who can afford the goods it produces. If globalization is creating a bigger need for security and stability, contributing to international development is critical as a means of balancing these threats. The modern diplomat should become a “globalization manager” and embrace “representation reform, the retooling of organizational structure and bureaucratic process, and enlargement of the resource base.” Transformational public diplomacy should be used to inform rather than persuade and spark dialogue that will encourage genuine relationships. Moreover attention should be focused on soft power as an important aspect of using attraction to accomplish TPD.
One of the discussion questions raised by Copeland asks if TPD is suited for application in conflict zones. My reply would be yes, it is during this time of state frailty that international involvement is critical and if carried out correctly can have immense influence upon the relationship between that state, it’s surrounding states and the United States. During times of conflict the world is looking at the US especially to see how it will respond and carry out aid and other needs of the states involved. This is opportune time to incorporate diplomatic efforts with humanitarian efforts in order to portray an appropriate image to the world. Diplomacy will be most efficient if partnered with a commitment to development, and TPD as a contributor to creating stability and resilience can manage the issues that result from globalization and problems of international security.
Daryl Copeland, "Transformational Public Diplomacy, Rethinking Advocacy for the Globalization Age" Place Branding and Public Diplomacy (2009) 5, 97-102
Friday, March 25, 2011
What Caught My Eye This Week
There are two topics that stuck out to me this week. First is the notion that diplomacy is changing and second, the concept of nation branding in the realm of public diplomacy.
Are we all diplomats? The current practice of diplomacy is very wishy-washy in my mind. I have the old sense of diplomatic institutions and lifestyles, but I find that notion changing or one could argue already changed. Diplomacy has an expansive role and has been integrated into many of our own lives. Diplomacy is beginning to be redefined into how we as individual diplomats are helping solve global problems. With our technological advances we each have a greater deal of engagement with the rest of the world.
In Sustainable Public Diplomacy: Communicating about Identity, Interests and terrorism, Anthony Deos and Geoffrey Allen Pigman explain that there are many challenges in the “global environment that have altered the practice of traditionally diplomacy”(154). I think this notion of diplomacy changing is for the better, however one must be careful. I like how the power of diplomacy is now spread out to many individuals, but that also makes it much harder to moderate our diplomatic engagements with the rest of the world.
In terms of nation branding, I am curious how nation branding is built into public diplomacy efforts. The concept of nation branding is fairly new. Simon Anholt, the pioneer of the field, first coined the term ‘nation branding’ in 1998. Anholt, a British marketing consultant, noted that the concept of “country of origin” goes further that places and that nations themselves are brands.[1] Anholt also noted that countries have reputations, which they trying to improve and developing through branding. Now with a global market place, those reputations have much greater significance. Advertising, like TV campaigns is just a small part of the way Nations brand themselves and is all part of their public diplomacy effort. Nation branding is about consistent policies. Anholt believes that “living the brand” and making sure that every government agency is in tune with each other must occur.
Branding can both help and hurt a country. Positive brands can stick with and help a country for a long time, while a country that is branded a ‘rogue’ nation, is very different to undo the damage. Yet, Anholt believes that all of the nation branding in the world won’t help a country that’s selling a poor product.[2]
Countries are hiring media producers to create campaigns about their country. For example, Sherif Sabri, known as the most successful producer of music videos in the Arab world, was hired in 2006 to work on a campaign about Egypt. He stated, “I am branding Egypt.” Egypt, a country with almost 80 million people and known as the land of Pharaohs, is being branded as if they were a product like Coca-Cola or Nike.[3] The campaigns are produced for tourists, investors, and even for Egyptians.
[1] Eric Weiner. "Consultants Develop Notion of Branding Nations", npr http://www.npr.org/templates/story/story.php?storyId=5149506.
[2] Eric Weiner.
[3] Eric Weiner.
Monday, March 21, 2011
Nick Cull, in Jamming for Uncle Sam: Getting the Best From Cultural Diplomacy, explains the four major types of cultural diplomacy, which include: the prestige gift; cultural information; dialogue and collaboration; and capacity building.
In criticizing Michael Kaiser, president of the Kennedy Center, Cull states, “[h]e caricatures cultural diplomacy as ‘sending a symphony orchestra to play for a thousand of the most powerful people in the capital of another nation’ and ignores the true breadth and reach of contemporary cultural diplomacy.” This piece is an important reminder that art can be used to raise awareness of different cultures, promote social cohesion, and strengthen intercultural relations. Art used for diplomacy need not be merely “high culture,” but instead be representative of a culture’s many characteristics in order to create connections between divided societies.
Art can be instrumental in shaping the tone and nature of intercultural relations. But it is important that we understand our target audience. Bluntly speaking, I have very little interest in the symphony orchestra, but I enjoy political art exhibits. Different individuals obviously have differing interests. The advantage of a multifaceted culture, such as ours, is that we have many elements we can utilize for diplomacy.
Furthermore, in one of its latest innovative concepts, the Google Art Project allows people all over the world to explore museums from around the world, and view hundreds of artworks at incredible zoom levels. Like never before, individuals will have the ability to explore other nation’s most precious pieces of art and perhaps in this way we can further transformative role art can play in societies.
Jam Session Diplomacy
As opposed to promoting cultural products through the one way, monologue-style communication that is a performance such as a concert, sending an American, for example, to explore an artistic medium in a foreign country avoids evoking notions of cultural hegemony. The benefits of such an approach are two-fold:
1) It validates the country partner
2) It adds to American’s knowledge of the outside world.
In addition to the fact that fusion of culture and creative endeavor is something that enhances both cultures, these support the notion that successful public diplomacy should involve engagement and listening. The collaborative aspect of creating of an end-product ensures that the exchange results in legitimacy and helps build credibility between the two parties.
The prototype of what Kovach advocates follows the scenario of an international jam session that results in a product that is a fusion of the different cultures, which then becomes a tangible cultural product that can be promoted. He gives the example of jazzman Darryl Kennedy, who went to Egypt as a Jazz Ambassador and connected with some local musicians. After jamming with the local group for two months, they cut a joint CD and ended up going on tour in Egypt.
Virtual collaboration cultural exchange
After reading Peter Kovach’s and Richard Arndt’s articles, I thought about how the arts are so often cut first from government budgets and how foolish I think that is. I usually have thought about this in the context of the domestic support of the arts, from funding of the NEA to how much music is offered (if at all) in public schools. While I don’t expect that everyone should become a musician or other kind of artist, I believe that the kind of problem solving and discipline that is inherent in the study of the arts can serve people in many other career paths. I also think that since music and musicians (and other art/ists) so often have the power to bring people together in a mutual language (or offer a way to find a common ground because there are many musical languages), that cutting music and arts essentially burns potential bridges to understanding and communication.
While the budget for the Education and Cultural Arts at the State Department is small, both of these articles also made me think that the success of cultural arts PD programs simply relies on the belief in their strength and the ensuing level of commitment shown by individuals. Their efforts are what makes cultural exchanges work, whether supported by a big budget or not. I completely agree with Kovach’s call to send pop musicians for extended periods of time to play with other musicians as a form of PD as a proven and successful method to encourage collaboration in what he calls the “fusion” century. And in my ideal world, these exchanges would not only be with pop musicians, but also with many other kinds of musics and arts. For example, he mentions that sharing curriculum between university classrooms with virtual meetings as a way for people to connect across cultures. I would extend this to have musicians play together virtually, not only in the classroom, but also live. Having participated in these kinds of events, I have seen how they are exciting, challenging, and a platform for learning. As a performer, you have to be sensitive to the sounds coming not just from the stage you are on, but also from the sounds being projected into the amplifier/speakers in the room from other spaces and countries. Your awareness has to expand as a performer/listener to include the other instruments, as well as the cultural contexts and physical spaces where the other musicians are. I have seen some very interesting pieces performed and/or improvised in this way. Some examples are:
- A woman who does vocal hums where many people from around the world come to join and hum in a meditation style communal California style interactive performance. They usually take place in public spaces such as cafes and people wander in and out and either join in or just listen. (http://www.ecafe.com/webcast/humpr.html)
- A performance of avant-garde computer musicians playing laptop in a concert hall live with other computer musicians at multiple sites.
While these events I mention are a form of citizen (people-to-people) diplomacy, what if formal PD programs got funding to do these kinds of projects, or at least to fund other people doing these kinds of projects? We can leverage all the technology for cultural arts exchanges in a way that does not require a great deal of funding, but even just a gesture of support can inspire most musicians I know to innovate and create innovative and collaborative works that can achieve the kinds of communication and exchange that should be central to PD.